Building a CMS platform isn’t a one-off task. In the long term, updates, feature requests and growing businesses are challenges that any platform should accommodate. Retainer packages available for medium-to-long-term maintenance.
Your content-rich organisation depends on its data. Without secure, reliable interfaces to access and update it, your content can become stale — or, worse, inaccurate.
An ongoing retainer eases those concerns about data stagnation. Whether I built your platform or not, I’ll set up appropriate monitoring and be there to respond to support requests.
Support options may include:
Bringing me on board for a maintenance retainer isn’t only about technical support. I’ll also be building deep knowledge of your platform and how your team works — integrating smoothly with your existing setup, working within your project-management workflows and liaising directly with approved contacts.
That means predictable costs on your side and a predictable rhythm on mine. The relationship pays back quarter after quarter in deeper knowledge and sharper, more targeted support across your organisation.
There’s no fixed menu and no lock-in. Support scales to how much you actually need, from a few hours a month up to an embedded senior hand, so we’ll settle the right level together on a quick call rather than off a price list. Unused time carries over, month to month.
Tell me what needs looking after and roughly how much a month feels right, and I’ll suggest the right level of support. No lock-in — it’s there because it’s useful, not because you’re stuck with it.
How the ongoing arrangement works.
Most clients opt for a five-hour-a-month package. That covers foundational system support, plugin updates and reviews, and being on hand for technical feature requests, editorial help and more.
Yes! A big benefit of a platform like WordPress — or Laravel in most cases — is that the structure is predictable, so I can usually isolate a problem quickly by following established patterns. Where it isn’t so obvious, I’ll dig down until I’ve found it.
Not at all. Aside from a standard notice period to end the contract, I don’t own any of your code or accounts — you can walk away at any point with everything provided over the course of the retainer.
Hours carry over to the following month, so time isn’t wasted when things are quieter. And if it looks like there’ll be a steady pattern of extra work, we can adjust the tier upwards.
The technical side is covered as standard: clean, server-rendered markup, fast pages, structured data, sitemaps and sensible URLs, so search engines and AI assistants can actually read your content. Strategy is a separate craft, though. For keyword research, content and positioning I’d advise bringing on a dedicated SEO strategist, and I’ll make sure the platform gives them a technically sound base to work from.
Gladly. I handle the technical foundation and implement whatever they need on the platform; they focus on strategy and content. It’s a clean split, and usually how the best results happen.
I help content-rich organisations understand their data and fix broken admin. Tell me what specific problems you're having and I'll be happy to talk solutions with you.
Tell me what specific problems you’re having and I’ll be happy to talk solutions with you.
£200 for 60 minutes. We’ll map what’s slowing your team down. You’ll leave with a plan. Credited in full against a project if you go ahead.